Privacy Policy

Last Updated: January 2026

1. Introduction

AutEvo AI ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information
  • Name, email address, phone number
  • Business name and address
  • Payment information (processed by Stripe)
  • Usage data and preferences
Automatically Collected Information
  • IP address and browser type
  • Device information
  • Usage patterns and feature interactions

3. How We Use Your Information

  • Provide and maintain our service
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Analyze usage to improve our service
  • Respond to your comments and questions
  • Detect, prevent, and address technical issues

4. Data Retention

We retain your personal data only for as long as necessary:

  • Account data: Duration of account plus 30 days
  • Financial records: 7 years (legal requirement)
  • Security logs: 2 years
  • Usage analytics: 1 year

5. Your Rights (GDPR)

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of your data
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing of your data

To exercise these rights, contact our Data Protection Officer.

6. Data Security

We implement appropriate security measures including:

  • Encryption of sensitive data at rest (AES-256)
  • TLS/SSL encryption for data in transit
  • Regular security audits
  • Access controls and authentication
  • Continuous monitoring

7. Third-Party Services

We use trusted third-party services:

  • Stripe: Payment processing
  • Twilio: SMS notifications
  • SendGrid/AWS SES: Email delivery
  • Google Maps: Location services

Each service has its own privacy policy governing data handling.

8. Contact Information

Data Protection Officer:

Data Protection Officer
Email: privacy@autevo.ai

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

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