Terms of Service
Last Updated: January 2026
1. Acceptance of Terms
By accessing and using AutEvo AI ("Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you ("Customer", "you") and AutEvo AI ("we", "us", "our").
2. Description of Service
AutEvo AI is a multi-tenant SaaS platform for construction trade businesses, providing tools for:
- Job and project management
- Customer relationship management (CRM)
- Quoting, invoicing, and billing
- Team scheduling and dispatch
- AI-powered analytics and tools
- Accounting and financial reporting
The Service is provided on a subscription basis. Features available to you depend on your selected plan and industry configuration.
3. Account Registration
To use the Service you must:
- Be at least 18 years old and have the legal authority to enter into these Terms
- Provide accurate, current, and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorised access to your account
You are responsible for all activity that occurs under your account.
4. Subscription and Payment
4.1 Fees
Subscription fees are billed in advance on a monthly or annual basis depending on your chosen plan. All fees are listed on our Pricing page and are subject to change with 30 days' notice.
4.2 Payment Processing
Payments are processed by Stripe. By providing payment information you authorise us to charge your payment method for the applicable fees. All transactions are governed by Stripe's terms of service.
4.3 Free Trial
We may offer a free trial period. At the end of the trial your account will automatically convert to a paid subscription unless you cancel before the trial ends.
4.4 Refunds
Monthly subscriptions are non-refundable. Annual subscriptions may be refunded on a pro-rata basis within 30 days of payment, at our discretion.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorised access to the Service or its underlying systems
- Transmit any viruses, malware, or other harmful code
- Reverse-engineer, decompile, or disassemble any part of the Service
- Resell, sublicense, or transfer your subscription to any third party
- Scrape or harvest data from the Service without written permission
- Use the Service in a manner that could damage, disable, or impair it
6. Data Ownership and Privacy
You retain full ownership of your business data ("Customer Data") entered into the Service. We process Customer Data solely to provide the Service in accordance with your instructions.
We do not sell your Customer Data to third parties. For details on how we collect and use personal data, see our Privacy Policy.
7. Intellectual Property
The Service and all content, features, and functionality (including software, text, graphics, and logos) are owned by AutEvo AI and protected by intellectual property laws.
We grant you a limited, non-exclusive, non-transferable licence to use the Service for your internal business purposes during your subscription term.
8. Service Availability
We target 99.9% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible. We are not liable for losses arising from downtime.
9. Limitation of Liability
To the maximum extent permitted by law, AutEvo AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business, arising out of or related to your use of the Service.
Our total liability to you for any claim arising out of these Terms shall not exceed the total fees paid by you in the three months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless AutEvo AI and its officers, directors, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your use of the Service or violation of these Terms.
11. Termination
Either party may terminate the subscription at any time. Upon termination:
- Your access to the Service will cease at the end of the current billing period
- You may export your Customer Data within 30 days of termination
- We will delete your Customer Data 30 days after termination unless required by law to retain it
We may suspend or terminate your account immediately if you breach these Terms.
12. Governing Law
These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the courts of Texas.
13. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by email or by displaying a notice in the Service at least 30 days before changes take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.
15. AI-Generated Content & Calculations Disclaimer
AutEvo AI provides artificial intelligence features including, but not limited to: heating/cooling load calculations (Manual J), blueprint measurement takeoffs, structural damage assessments, material quantity estimations, moisture mapping, equipment sizing recommendations, and design renderings (collectively, "AI Outputs").
AI Outputs are estimates and informational tools only. They do not constitute professional engineering, architectural, structural, or any other licensed professional advice. AI Outputs should never be used as the sole basis for construction, installation, repair, or any structural decision.
You must independently verify all AI Outputs with a licensed professional (engineer, architect, or certified specialist) before relying on them for any work that affects building safety, structural integrity, code compliance, or occupant health.
AutEvo AI, its officers, employees, and affiliates shall not be held liable for any property damage, personal injury, death, building code violations, permit denials, insurance claim denials, or any financial loss arising from reliance on AI Outputs. By using AI features, you acknowledge and accept this limitation in full.
AutEvo AI makes no warranty, express or implied, regarding the accuracy, completeness, or fitness for any particular purpose of any AI Output.
16. Advertising & Marketing Automation Disclaimer
AutEvo AI offers optional marketing automation features including social media posting, advertising campaign management (Meta Ads, Google Ads), review solicitation, and AI-generated marketing content (collectively, "Marketing Features").
Advertising spend is your sole responsibility. When you connect advertising accounts (Meta, Google, or others) to AutEvo AI, any ad spend incurred is charged directly to your advertising account. AutEvo AI acts solely as an automation tool and does not guarantee any specific return on investment (ROI), lead volume, conversion rate, or campaign performance.
By enabling auto-posting features, you authorize AutEvo AI to publish content to your connected social media accounts on your behalf. You retain full responsibility for the accuracy of all published content and compliance with applicable advertising laws, including but not limited to FTC disclosure requirements, state contractor advertising regulations, and platform-specific advertising policies.
AI-generated marketing content (captions, ad copy, email campaigns) is provided as a drafting aid. You are responsible for reviewing and approving all content before publication. AutEvo AI is not liable for any claims, fines, or penalties arising from marketing content published through the platform.
AutEvo AI reserves the right to suspend Marketing Features if we determine, in our sole discretion, that your use violates platform policies, applicable laws, or these Terms.